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In case there is a defect in the product delivered to you, or you have changed your mind about it, Funky Teens has a 7-days free return policy.
For the product to be eligible for return, you must notify us about the same within 7 days from the date of delivery. To do so, open your account on Funky Teens and find the product you wish to return under the “My Orders” menu and select the return option. The product must be kept in the condition that it arrived in. You must keep the bill intact. You should ship the product to our office. To know address about return department please email us at firstname.lastname@example.org. You will be given a confirmation about receipt of the article by our executive once we will receive the shipment.
We shall initiate the process of refund of your payment after 24 hours of collection of the product. The amount refunded to you would be equal to the price of the product at the time you had ordered it. The latest price of the product, or any changes in it after you had placed your order will not be considered. The same applies to all products purchased during sales and special offers.
Your refund amount will be added to your Funky Teens wallet. Since we don’t have an exchange policy, you can use the refunded amount to order a similar product again, or a different product. We don’t have any process to credit the refunded amount to your bank account. Neither a buyer can withdraw amount to his bank account from FunkyTeens wallet. The amount which is on FunkyTeens wallet can be used only to buy stuff from FunkyTeens website.
Wish to know more about our return and refund policies, or have other questions to ask? Write to us at email@example.com.